Tips for avoiding jams
Make sure that nothing is blocking the paper path.
Do not overload the trays. For more information, see
Understand specifications for
Load paper properly and when the device is not printing. For more information, see
Load an original in the automatic document feeder (ADF)
When reinserting Tray 2 (optional) into the device, do so gently. Forceful insertion
with a full stack of paper may cause sheets to slide up within the device, causing it
to jam or pick multiple sheets at one time.
Do not use media that is curled or crumpled.
Always use media that conforms with specifications. For more information, see
Select print media
Make sure the output tray is not overly full.
Make sure media is aligned against the right side of a tray.
Make sure the media length and width guides are adjusted snugly against the
media, but do not crinkle or bend it.