To print the print quality diagnostic page
Use the print quality diagnostic page to diagnose issues affecting the print quality. This
will help you decide whether to run any maintenance tools to improve the print quality
of your printouts. You can also view the ink level information, and the printhead health
status on the page.
•
Control panel: Press the Setup button, select Print Report, select Print Quality
Page, and then press OK.
•
Embedded Web server: Click the Settings tab, click Device Services in the left
pane, select Print PQ (print quality) diagnostic page from the drop-down list in
the Print Quality section, and then click Run Diagnostic.
•
Toolbox (Windows): Click the Services tab, and then click Print PQ (print
quality) diagnostic page and follow the onscreen instructions.
•
HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the
Information and Support panel.
Maintain the printheads
145
1
Printer Information: Shows device information (such as the product model number, serial
number, and firmware version number), the number of pages printed from the trays and
duplexer, the ink level information, and the printhead health status.
2
Test Pattern 1: If the lines are not straight and connected, align the printheads. For more
information, see
To align the printheads
.
3
Test Pattern 2: If there are thin white lines across any of the colored blocks, clean the
printheads. For more information, see
To clean the printheads
.
4
Test Pattern 3: If there are dark lines or white gaps where the arrows are pointing,
calibrate the linefeed. For more information, see
To calibrate the linefeed
.