Software installation suggestions
Check the computer system
Make sure that your computer is running one of the supported operating systems.
Make sure that the computer meets at least the minimum system requirements.
Maintain and troubleshoot
Verify installation preliminaries
Make sure to use the Starter CD that contains the correct installation software for
your operating system.
Before installing software, make sure that all other programs are closed.
If the computer does not recognize the path to the CD-ROM drive that you type,
make sure that you are specifying the correct drive letter.
If the computer cannot recognize the Starter CD in the CD-ROM drive, inspect the
Starter CD for damage. You can download the device driver from the HP Web site