Software installation suggestions
Check the computer system
•
Make sure that your computer is running one of the supported operating systems.
•
Make sure that the computer meets at least the minimum system requirements.
Chapter 10
188
Maintain and troubleshoot
Verify installation preliminaries
•
Make sure to use the Starter CD that contains the correct installation software for
your operating system.
•
Before installing software, make sure that all other programs are closed.
•
If the computer does not recognize the path to the CD-ROM drive that you type,
make sure that you are specifying the correct drive letter.
•
If the computer cannot recognize the Starter CD in the CD-ROM drive, inspect the
Starter CD for damage. You can download the device driver from the HP Web site
(
www.hp.com/support
).